Case RV-0207 · Day 12

Voltas hasn't fixed your AC in 12 days

Two reminders, no technician. The next step is a letter to Voltas's grievance officer.

1. Request to Voltas serviceSent 21 Oct
2. Two remindersSent
3. Grievance officerNeeds your go-ahead
4. National Consumer HelplineIf no reply in 7 days
5. Consumer commissionYour call, later

To Voltas grievance officer (from their published contacts)

Dear Grievance Officer, My Voltas split AC (1.5 ton, bought 4 Apr 2025, in warranty) stopped cooling on 20 Oct 2026. I raised a service request on 21 Oct (ticket attached) and sent reminders on 25 Oct and 29 Oct. No technician has visited. Please arrange a repair within 7 days and confirm by reply. Invoice, ticket and earlier emails are attached. Regards, Meera

Wait 3 more days

Nothing goes out without your tap. Each step up the ladder asks again.