Samsung · from your saved appliances

55-inch 4K LED TV Living room · bought 18 Aug 2023 Standard warranty ended Check panel cover

What's happening?

No picture, sound works Screen went dark suddenly Lines on the screen Vertical or horizontal Won't turn on No light, no sound Apps or Wi-Fi Keeps buffering, logs out

A 30-second test helps the technician Shine your phone torch close to the screen while the TV plays. A faint picture usually means the backlight, not the panel. Snap it and we'll attach it.

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