Resolved v2 · clickable prototype · All screens
Samsung TV · no picture

Out of warranty doesn't mean out of options

A dark screen with sound is often a backlight fault, usually repairable. Here's how the two routes compare.

Samsung authorized service Suggested
  • Genuine parts, with a warranty on the part replaced
  • Written quote before any work starts
  • Repair recorded in your TV's service history
  • Visit in 2 to 4 days · visit charge as per brand rates
Local repair shop
  • Often faster, sometimes same day
  • Parts may not be original or match your model
  • Can void any remaining panel cover
Request an authorized visit Or find a service centre near me

Your call either way. We just make the genuine route as easy as the shortcut.