Your messageHi Samsung, my 55-inch 4K LED TV (bought 18 Aug 2023) has sound but no picture since today. Torch test shows a faint image, photo attached. Out of standard warranty; please check if panel cover applies.
Requesting an authorized technician visit with a quote before any work. Invoice and model sticker attached.torch-test.jpginvoice.pdf
What happens next
1Samsung confirms a visit slot. No reply in 48 hours? We'll draft a reminder.
2The technician diagnoses it and gives a written quote. Add it to the case.
3You approve or decline. The repair goes into your TV's service history.
From your appliances: the LG washer's warranty ends 12 Sep 2027. We'll remind you a month before.